Given the spread of the COVID-19 virus, we want to assure our Comp Alliance Members that we are taking your employee health, community health, and that of our staff as a top priority. We want to assure all clients of the Comp Alliance that we are working diligently to meet the extraordinary challenges presented by the Coronavirus. In order to ensure the protection of our own employees, we are currently working with most of our staff remotely.
These employees have access to all our computer systems, claim files, and email. Phone calls to their desk phones are being electronically routed to their home or cell phones in real time. Our claim examiners will be able to perform 100% of the functions they normally perform at our office. In addition we will continue to have key staff members in the office to perform essential functions, including check printing, to ensure that all payments to injured employees and services providers are made on an uninterrupted basis.
Our Risk Management Team is closely working with program members to answer any questions that arise during this time. As you are aware the Comp Alliance is a service focused program performing many regional safety seminars throughout the state. With the health of all communities throughout New York State in mind and to help slow and minimize the spread of the virus our seminars over the next month are currently postponed and we are working to reschedule many of these later in the year.
Please visit our events calendar located at https://www.compalliance.org/events/calendar.html for a complete updated listing of seminars and conferences that have been cancelled and postponed as well as our reschedules as they are made. In the meantime if you have immediate training needs or would like to proactively enhance your safety efforts please visit our member exclusive safety training center located at https://www.compalliance.org/.
Rest assured, we are actively monitoring this evolving situation and are here to work with each program member and continue to provide the best possible workers’ compensation service.
We urge all program members to exercise caution and watch for further guidance.